Privacy Policy
Last updated: February 2026
1. Introduction
Welcome Jaffna ("we", "our", "us") operates the website welcomejaffna.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
2. Information We Collect
We may collect the following information:
Contact Information: Name, email address, and phone number when you submit the contact form or make a booking enquiry.
Usage Data: Anonymous analytics about how you use our website, including pages visited, time spent, and device type.
Language Preference: Your selected language is stored locally on your device (localStorage) and is not transmitted to our servers.
Location Data: Only if you explicitly grant permission for map or itinerary features.
3. How We Use Your Information
To respond to your enquiries and provide travel assistance.
To improve our website content and user experience.
To send relevant travel information, only if you have opted in.
We do not sell, trade, or rent your personal information to third parties.
4. Cookies & Local Storage
We use minimal cookies for essential website functionality. Your language preference is stored using your browser's localStorage and remains entirely on your device. We do not use tracking cookies for advertising purposes.
5. Data Security
We implement appropriate security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may contain links to external sites such as Google Maps, hotel booking platforms, and transport services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.
7. Your Rights
You have the right to access, correct, or delete any personal data we hold about you.
You may withdraw consent for communications at any time.
You may request a copy of your data by contacting us.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: info@welcomejaffna.com
📱 WhatsApp: +94 77 304 0523
🌐 Website: welcomejaffna.com